Please direct all iSNMP Suite and iSNMP Agent sales and support inquiries to Kepware Technologies.
Technical Support
If you are a registered user, phone support is available. When calling, have your product type and license number available.
Phone: 207-775-1660, Ext. 211
Email: Technical.Support@Kepware.com
Hours:
Eastern Standard Time (EST)
Monday-Friday
8:00AM-6:00PM
iSNMP Suite
Quick Start Guides
iFIX Proficy (PDF)
RSView (PDF)
Wonderware (PDF)
Help Documents
iSNMP Windows XP Service Pack 2 Issues
Remote OPC Clients fail to connect to iSNMP Server
Cimplicity Configuration
Configure Cimplicity to work with the IndustrialSNMP Suite.
Error -119 during installation of IndustrialSNMP
This error is generated by Install Shield and indicates that the file SNMPConnector.dll was unable to self-register.
Intermittent display of data from Hirschmann RS2 switch
When viewing management data using DataViewer or Wonderware, adding a point(s) of type 'Gauge 32' to the monitored data list causes the data to be displayed intermittenly. This problem is caused by a response from the RS2 switch that exceeds the 'iSNMP Time Out' value set in SNMPEditor.
Wonderware OPCLink Configuration
Configure Wonderware OPCLink to connect with IndustrialSNMP Suite SNMP OPC Server.
Configuring the SNMP agent for Windows NT
Having the SNMP agent installed on the PCs you want to manage is a requirement for the use of iSNMP. This document will walk you through the installation and configuration of SNMP on a Windows NT PC.
Configuring the SNMP agent for Windows 2000
Having the SNMP agent installed on a remote PC is a requirement for managing that PC from iSNMP. This document will walk you through the installation and configuration of SNMP services on a Windows 2000 computer.
